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Terms & Conditions

Please carefully read the following Terms and Conditions, and you might want to keep it for your reference. The terms and policies help to regulate the bookings at Cosmo Camping and to keep the campground safe and clean. Please go through our terms and conditions below carefully and make sure you agree with them.

 

Terms and Conditions

  1. Booking with us: You must be at least 18 years old to book at Cosmo Camping, if you are under 18 years old please book with guardians, otherwise, you will not be permitted to stay. In order to ensure your campsite, we require the full amount owed for your stay to be charged to your credit card at the time you make your reservation. 

  2. Site Occupancy:
    -30 Amps & Full Hook-up & 15 Amps & Individual Tent Site: 2 Adults & 2 Children (Under 18)
    -Group Tent Site: 8 Adults & 8 Children (Under 18)
    -Additional Adult: $15 per night; Additional Children: $5 per night
    -Number of occupants/campers will be checked upon arrival.

  3. Use of facilities: Any facilities and amenities on the Cosmo Camping campground are only provided to the campers who stay with us.

  4. Minimum Stay Policy:
    -A 2-night minimum stay will be required on the weekend bookings.
    -A 3-night minimum stay will be required on the holiday bookings.

  5. Payment:
    -Reservations require full payment at the time of booking.
    -All prices listed on the CampSpot Booking System are per unit per night (GST/HST are not included), taxes will be charged at the final payment. 

  6. Modifying your reservation: To modify your reservation using the reservation link, please adhere to the following guidelines:
    -Ensure you're making changes at least 21 days in advance of your check-in date.
    -The reservation must be paid in full, with no outstanding balances.
    -The reservation should not have any discount or promo codes applied.
    -A valid credit card should be associated with your reservation.
    For any changes outside these parameters, please contact our office directly. If you choose to change or move your reservation dates less than 14 days prior to arrival, the policy will be the same as our cancellation policy.

  7. Cancellation Policy:
    -14 days prior to scheduled arrival: 100% Refund, less 5% of the total reservation as a refund fee. Alternatively, opt for camp credit, minus a $25 processing fee, and have the remaining reservation amount applied as camp credit.
    -13 days to 6 days prior to scheduled arrival: 70% Refund, with no additional refund fee. Alternatively, opt for camp credit, minus a $50 processing fee, and have the remaining reservation amount applied as camp credit.
    -5 days to 3 days prior to scheduled arrival: 20% refund is offered. Alternatively, opt for camp credit, minus a $100 processing fee, and have the remaining reservation amount applied as camp credit.
    -Less than 2 days’ notice or “No-show”: Full fee is retained. If your reservation results in a no-show, future booking privileges will be revoked, and any existing reservations will be forfeited.
    -Camp credits remain valid for 18 months from the original booking date. The same profile must be used for reservations made with camp credits.
    -Our office hours vary throughout the year. For the most current hours of operation, please refer to our website. To cancel and request a refund, please use the reservation link. For modifications or to opt for camp credit, please contact our office during regular business hours. Emails will not be accepted for these purposes.

  8. Refund Policy:
    -Camping, at its heart, is about embracing the outdoor experience. We do not offer refunds or credits due to discomforts presented by nature or for early departures.
    -Late departures or check-outs will result in an additional night's charge.
    -Your refund will be received within 5 to 10 business days.

  9. Payment Options: We accept Visa and MasterCard for online booking and any purchase in the camp store. We do not accept cash at this time. We do not accept AMEX also. 

  10. Privacy: Cosmo Camping collects your personal information to process the bookings on the park, to deliver the products you purchase from us, to keep you updated about our new sites, new products, or promotion. Cosmo Camping utmostly respects the personal information of every camper and we have developed this Privacy Policy for the collection and use of personal information by Cosmo Camping. Every camper’s personal information will be stored electronically on our computer servers without any copy, Cosmo Camping does not give, sell or transfer any of this important information.

COSMO CAMPING ACKNOWLEDGMENT, WAIVER, AND INDEMNITY

This agreement is made by and between the participant (hereinafter referred to as the "Participant") and Cosmo Camping, including their respective affiliates, employees, volunteers, and representatives (collectively referred to as the “RELEASES”).

DEFINITIONS

The term “activities” shall include all activities, events, or services provided, arranged, organized, conducted, sponsored, or authorized by the RELEASEES and shall include, but is not limited to, participating in activities on the jumping pillow, swimming pool, sports nets, playground equipment, or otherwise moving on or around the premises of the RELEASEES or any other such activities, events, or services connected with or related to the RELEASES.

SAFETY ACKNOWLEDGMENT 

I acknowledge that I am required to wear approved clothing and refrain from wearing shoes or footwear where necessary. I am aware that the unusual mental stresses and physical exertion required to participate in the activities and the forces exerted on the body can activate or aggravate pre-existing mental or physical injuries, conditions or congenital defects. I acknowledge that the level of participation is at all times completely up to me and I am the best and only judge of my degree of ability to participate in the activities and I am conscious of the risks which I am exposing myself to voluntarily and with full knowledge of facts. 

I acknowledge having read the rules and regulations posted at the sites of the activities and I attest that I will adhere to the safety requirements for participating in these activities at all times. 

ASSUMPTION OF RISKS

I am aware that participation in the activities involves inherent and unusual risks, dangers and hazards, including but not limited to slips and falls, falls from heights, difficult man-made terrain, the use of ladders, platforms or other man-made objects, collisions with other participants or spectators, the failure to remain within designated areas, negligence of other participants and NEGLIGENCE ON THE PART OF THE RELEASES, INCLUDING FAILURE ON THE PART OF THE RELEASES TO TAKE REASONABLE STEPS TO SAFEGUARD OR PROTECT ME FROM THE RISKS. DANGERS AND HAZARDS OF PARTICIPATING IN THE ACTIVITIES RESULTING THEREIN. I am also aware that the risks, dangers, and hazards referred to above exist throughout the park and may be uncontrolled, unmarked and not inspected. 

 

If I am pregnant, disabled in any way or have recently suffered an illness or injury; I consulted a physician before participating in the activities of the Campground. 

I consent to medical care and transportation in order to obtain treatment in the event of injury to me as the Campground owners, officers, directors, managers, staff, volunteers or other medical professionals may deem appropriate and understand that this Waiver extends to any liability arising out of or in any way connected with such medical treatment or transportation. 

RELEASE OF LIABILITY, WAIVER OF CLAIMS AND INDEMNITY AGREEMENT 

In consideration of the RELEASES agreeing in my participation in the activities and permitting my use of their jumping pillow, playground, sports nets and other facilities and for other good and valuable consideration, the receipt and sufficiency of which is acknowledged, I HEREBY AGREE AS FOLLOWS

TO WAIVE ANY AND ALL CLAIMS that I have or may have in the future have against the RELEASES and TO RELEASE THE RELEASES from any and all liability for any loss, damage, injury including death, or expense that I may suffer, or that next of my kin may suffer either directly or indirectly as a result from my participation in the activities and my use of the premises and facilities. 

I hereby and forever release, waive, discharge and covenant not to sue the Releases for any injury or damage to me, my personal representatives, assigns, heirs and next of kin, for any claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or expenses of whatsoever kind, nature, or description, whether direct or indirect, present or future, whether known or unknown, arising out of or connected with my (or my minor/ward’s) participation in the activities of the Campground or attending the Premises, under the terms of any statute, including, but not limited to, any claims under the Occupiers’ Liability Act, R.S.O. 1990, c. 0.2. as amended: and, the Negligence Act, R.S.O. 1990, c. N.1, as amended. 

TO HOLD HARMLESS AND INDEMNIFY THE RELEASES for any claims or demands resulting from any property damage or personal injury to any third party, which might be made against the RELEASES resulting from my participation in the Activities.  

I acknowledge that in contract disputes, any ambiguity within the contract is generally interpreted against the contract drafter. However, with this knowledge, I do hereby agree that any ambiguity within this Waiver is to be interpreted in favor of the Campground. 

That this agreement shall be effective and binding upon my heirs, next of kin, administrators, assigns and representative, in the event of death or incapacity. 

That this agreement shall be governed and interpreted in accordance with the laws of the Province of Ontario and any litigation involving the parties shall brought within the Province of Ontario, and 

In entering into this agreement, I am not relying on any oral or written representation or statements made by the RELEASES with the respect to the safety of the Activities, other than what is set forth in this agreement. 

ACKNOWLEDGMENT OF PARK RULES AND TERMS & CONDITIONS

I further acknowledge having read and understood the park rules, terms, and conditions set forth by Cosmo Camping. By signing this document, I agree to comply with all these stipulations and understand the consequences of any breach on my part. My signature below represents not just my acknowledgment but also that of all members included in my reservation.

I UNDERSTAND AND ACKNOWLEDGE:

THAT I AM ASSUMING ALL RISKS of injury, loss, or damage with respect to the jumping pillow, swimming pool, sports nets, playground equipment, the activities, and the use of the premises and facilities.

THAT I AM WAIVING ANY AND ALL CLAIMS arising from any cause whatsoever against the RELEASES, on behalf of myself and my heirs, successors, and assigns.

THAT I WILL INDEMNIFY THE RELEASEES if any such claims are brought against them.

By signing this document, I acknowledge that I understand its contents and implications and that I am legally competent to sign it. I also represent and confirm that I am signing on behalf of all individuals included in my reservation, and we collectively agree to the terms herein.

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