Frequently Asked Questions

  • Q: What is the Check-in and Check-out time?

         A: You will receive the confirmation letter once your booking is confirmed with us, and more details of the Check-in                     information will be included in the confirmation letter.

         Please be aware that our reception and gate close at 9 pm, if you really need a late check-in after 9 pm please give us             a notification by phone or email 24 hours prior to check-in so we can arrange for our staff to check you in.

         The check-in time will be 4 pm on the date you book.

         The check-out time will be 12 pm on the date you depart. Late check-out may result in an extra $50 charge to your                   credit card.

  • Q: What size trailers fit on your lots? Are they pull through or back in?
    A: Our lots fit maximum of 40ft trailers. We have NO pull-through sites, only back-in!

  • Q: Do you accept walk-ins?
    A: We accept walk-ins but we cannot guarantee sites will be available. We DO NOT accept walk-ins on long weekends (including Victoria Day, Canada Day, Civic Holiday, or Labour Day weekends).

  • Q: When do you open and close for the season?
    A: We open the second Friday in May and close in October every year.

  • Q: I forgot to apply the discount code, can I apply it now?
    A: No. We cannot apply the discount after you have already made your reservation.

  • Q: What is included with the site?
    A: Please check out our "Spaces" page for detailed site booking information.

  • Q: Are you pet-friendly?
    A: Yes, we are pet friendly. Conditions may apply and please check our "Term & Policies" page for more details.

  • Q: Do you sell ice or wood?
    A: Yes, you can purchase ice and wood at the camp store.

  • Q: Do you have a dump station?
    A: Yes, we do have a dump station for you to use free of charge with your reservation.

  • Can I still book the Seasonal Camping after the campground close for the season?

​         A: Yes, we do accept booking of Seasonal Camping during the time we close. However, you will need to send your                     booking request to us at info@cosmocamping.com

Still have questions?
 

Feel free to contact us directly with more questions. We are always happy to help you plan your camping trip.

Best,
COSMOCAMPING

Email: info@cosmocamping.com

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